If you are experiencing a maintenance emergency please do not use the on-line maintenance request form, call us immediately at (208) 342-7368 or call 911, if there is a fire or other life threatening emergency. We have Emergency Maintenance Technicians on-call 24 hours a day 7 days a week.
Emergencies are issues that pose an immediate threat to persons and/or property. If the emergency is not addressed immediately, it will result in further damage. Some examples are as follows: No Heat, No Hot Water, Water Leaks, Fire, Fire/Security Alarm, Elevator Problems, Flood, No Electricity, Roof Leaks, Gas Leaks.
If you have problems accessing the resident portal, please call your On-Site Manager for assistance. In order to properly access the portal your email address and phone number must be set up in our system.